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Cancellation  & Deposition

Cancellation

Booking of individual rooms:

  • Cancellation 45 days before arrival day
    20 % of the total booking value will be charged
  • Cancellation 7-30 days before arrival day
    50 % of the total booking value will be charged
  • Cancellation 1-7 days before arrival day or "no show"
    100 % of the total booking value will be charged

Booking of the whole hotel or more than 8 rooms:

  • Cancellation from the day of confirmation until 60 days before arrival day
    20 % of the total booking value will be charged
  • Cancellation 30-60 days before arrival day
    50 % of the total booking value will be charged
  • Cancellation 1-30 days before arrival day
    100 % of the total booking value will be charged

 

Deposition

We reserve the right to charge a 20% deposit of the whole value of the booking at the time of booking, to be payed within 10 days. We also require credit card details to secure for the reservation. For group bookings (including parties and weddings, when the whole hotel is booked), a deposit of 35% of the value of the booking is required at the time of booking.

 

Company registered in Torino
Via Ettore de Sonnaz 19
10121 Torino, Italia
IVA: IT11333240015
Codice fiscale: 4326830017